Brook
Co-design, rapid prototyping and usability testing.
Project type: Product design sprint
Starting to support young people to self-care and take ownership of their sexual health, transforming how they engage with Brook services.
The sprint was used to test service user appetite and technical viability for a new digital platform. We looked to start momentum in migrating away from a face-to-face, paper-based system.
Challenges
Data collection needed to be reframed and prioritised. An improvised exercise helped structure the — private and sensitive — content.
To test user comfort of a digital tool, the prototype needed to feel more realistic than an early draft or wireframe.
Successes
We managed to produce a branded, coded prototype. Test responses proved there was a willingness to use the tool and that the prototype was understandable and easy to use.
The output of the week — the prototype and test results — provided leverage for further funding.
Process and output
During the week we managed to cover:
- Problem exploration and definition
- Lean user research
- Lean content mapping
- Collaborative sketching
- Rapid prototype: high-fidelity, front-end coded and responsive
- In-person usability testing
- Testing analysis and sprint report
